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FAQS

Where do you deliver?

Inland Empire + some surrounding areas. Delivery ranges from $50-$150 based on event address.

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Do you require a deposit?

A $100 cleaning deposit is required to secure your event date. If you need to cancel your event, the $100 deposit will be credited to any future events. It MAY also be refunded following your rental if rental is returned in good condition, ie not extremely dirty or difficult to clean and free of damages and stains. We will NOT set up at events with faceprinting present as this will permanently damage our bounce houses and client will incur additional fees outside of cleaning deposit to replace the unit.

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How long is the rental?

Our rentals are day rates and include up to 6hrs of rental time. Our delivery window is between 9am-12pm and pick ups between 6-8pm. If you need special accommodations, please email us and confirm during booking. We cannot guarantee all accommodations due to schedule of events and their locations/ event times, but we try our best! *Subject to change

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What surfaces do you set up on?

We can set up on any level surface that includes grass, turf, concrete and cement. We CANNOT set up on gravel/rocks, on/near dirt or uneven surfaces. We do require you to send us photos of set up area for approval prior to securing your event date.

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What forms of payment do you accept?

We accept payment via Zelle and Venmo at this time. Balances must be paid in full 72hrs prior to event date.

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Are the bounce houses clean?

OF COURSE! We vacuum and clean with water and non-toxic commercial grade soap after each use! You might also see us sanitizing on site during set up. Cleanliness is a priority for The Modern Bounce!

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FAQS

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SAFETY RULES

Safety is important at The Modern Bounce. Please review our safety rules and guidelines to keep your guests and our bounce houses safe!

SITE SELECTION

Please review our site selection information to make the best out of your event.

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